Privacy Policy

New Steps Academy (“the Platform”, “we”) is an educational trading platform offering video content and a Demo account with virtual funds. We are the controller of your personal data for operating this Platform.

This policy applies to data we collect when you visit the site, create an account, use Demo, subscribe, or contact us via WhatsApp.

By using the Service or submitting personal data, you accept this policy. If you disagree, stop using the Service and request account deletion via WhatsApp.

We may update this policy by posting a new version on the site. Please review it periodically. Continued use after an update means you accept the current version.

Content last updated for the Platform: July 2026. Questions: WhatsApp.

Account data: name, email, phone, preferred language, and profile image if provided.

Verification and security: OTP requests and codes (stored hashed), login logs, and IP address when needed to protect accounts.

Usage data: Demo activity (virtual balance, simulated trades), lesson views, and subscription level (free / Standard / VIP).

Payment data: when you subscribe, a third-party payment processor handles card or payment-method details; we do not store full card numbers on our servers.

Support data: what you send via WhatsApp or any other support channel we enable later.

To operate accounts, verify OTP, secure sessions, and prevent fraud.

To deliver Demo, educational content, manage Standard / VIP subscriptions, and send service notices.

To improve the Platform using aggregated insights where possible.

To respond to your WhatsApp support requests.

We do not sell your personal data to third parties for external marketing.

We may share necessary data with technical processors acting for us (hosting, OTP/email, payments) under appropriate controls.

We may disclose data if required by law, court order, or to protect the Platform and users.

We do not share your data with brokers to execute real orders during the current Demo stage.

We retain data while your account is active or as required for legal and subscription accounting reasons.

We use hashed passwords, hashed OTPs, and server-side access controls. No system is 100% secure; report suspected breaches via WhatsApp immediately.

You may request access, correction, or account deletion via WhatsApp, subject to legal retention needs.

You may stop using the Service at any time. Some security or legal logs may remain for a limited period.

Official support channel for now: WhatsApp.